Legal
Privacy Policy
Your privacy matters to us. This Privacy Policy explains how ROSEVEN INTERIORS collects, uses, protects, and handles your personal information when you visit or use our website and services.
Last updated: September 15, 2026
1. Introduction
ROSEVEN INTERIORS respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you access our website, create an account, purchase our products, contact us, or otherwise interact with ROSEVEN INTERIORS.
We aim to handle personal information lawfully, fairly, transparently, and only for legitimate and specified purposes.
2. Information We Collect
Information you provide
Depending on how you use our website, we may collect information such as:
- Your name
- Email address
- Telephone number, where provided
- Billing or transaction-related information
- Information contained in messages or enquiries
- Account login information, where applicable
- Information required to fulfil your purchase
Information collected automatically
When you use our website, certain technical information may be collected automatically, including information such as your IP address, browser type, device information, pages visited, and general usage information.
3. How We Use Your Information
We may use personal information to:
- Process and fulfil orders
- Provide access to purchased digital products
- Communicate with you regarding your order or enquiry
- Create and manage customer accounts
- Provide customer support
- Maintain and improve our website and services
- Detect, prevent, and address fraud or misuse
- Maintain website and system security
- Meet applicable legal and regulatory obligations
- Send marketing communications where you have provided appropriate consent or where otherwise permitted by law
4. Legal Basis for Processing
Where applicable, we process personal information on the basis of one or more lawful grounds, which may include:
- Your consent
- The need to perform a contract or take steps connected with your purchase
- Compliance with a legal obligation
- Legitimate interests, where permitted and appropriately balanced against your rights and interests
Where processing is based on consent, you may withdraw that consent where permitted by applicable law.
5. Payments
Payments may be processed through third-party payment service providers. Where a payment provider processes your information, that provider may collect and process payment information in accordance with its own privacy policy and applicable requirements.
ROSEVEN INTERIORS does not intend to store complete payment-card details on its own systems unless expressly stated otherwise.
6. Digital Products and Downloads
Where you purchase a digital product from ROSEVEN INTERIORS, we may process information necessary to verify your purchase, provide download access, maintain order records, and provide customer support.
Download-related information may also be used to protect our digital products against unauthorized access, misuse, or distribution.
7. Sharing of Personal Information
We do not sell your personal information.
We may share relevant information with trusted service providers where necessary to operate the store and provide our services. These may include providers supporting payment processing, website hosting, database infrastructure, email delivery, security, analytics, customer support, and digital product delivery.
We may also disclose information where required by law, legal process, regulatory requirements, or where reasonably necessary to protect our rights, property, users, or the security of our services.
8. International Processing
Some service providers supporting our website or transactions may process information outside Tanzania.
Where personal information is transferred or processed outside Tanzania, we will take appropriate steps required by applicable data protection laws and regulations.
9. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, destruction, or other unlawful processing.
However, no internet-based service can guarantee absolute security. You should also take reasonable steps to protect your account credentials and devices.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling purchases, maintaining business records, resolving disputes, enforcing agreements, and meeting legal or regulatory requirements.
When information is no longer required, it may be securely deleted, anonymized, or otherwise handled in accordance with applicable requirements.
11. Your Privacy Rights
Subject to applicable law and any relevant limitations, you may have rights concerning your personal information, including the right to:
- Be informed about the processing of your information
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion or erasure where applicable
- Request restriction of certain processing
- Object to certain processing
- Withdraw consent where processing relies on consent
- Request data portability where applicable
- Make a complaint regarding the handling of your data
Requests may be subject to verification and applicable legal requirements.
12. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functionality, remember preferences, understand website usage, improve performance, and support certain features.
Additional information about our use of cookies will be provided in our Cookie Policy.
13. Children's Privacy
Our services are not intended to encourage children to provide personal information without appropriate involvement of a parent or guardian.
If we become aware that personal information has been collected from a child in circumstances where such collection was not appropriate, we will take reasonable steps to address the situation.
14. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those services before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.
When changes are made, we will update the Last updated date displayed at the beginning of this Policy.
16. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us.
This Privacy Policy is intended to provide information about ROSEVEN INTERIORS' privacy practices and should be reviewed and updated as the business, website functionality, service providers, and applicable legal requirements evolve.